Give Protocol Documentation

Find answers to common questions about Give Protocol, donations, and platform features.

General Questions

What is Give Protocol?

Give Protocol is a blockchain-based charitable giving platform that connects donors with organizations and volunteers. We use cryptocurrency technology to ensure transparent, secure, and efficient charitable transactions while providing tax receipts and tracking capabilities.

How does Give Protocol work?

  1. For Donors: Create an account, connect your wallet, search for verified organizations, and make donations using cryptocurrency
  2. For Organizations: Apply for verification, create campaigns, receive donations, and issue receipts upon request.
  3. For Volunteers: Offer your time and skills, track hours, and connect with organizations needing help

Is Give Protocol free to use?

Give Protocol is volunteer-run, keeping our costs extremely low. With that said, to support sustained operations, there are minimal fees for the following:

  • Gas Fees: standard fees for Moonbeam blockchain transactions
  • Protocol Fees: 1% of transactions are retained to cover ongoing tech costs.

Account & Security

How do I create an account?

  1. Visit Give Protocol
  2. Click “Sign Up” in the top navigation
  3. Choose your account type (Donor, Organization, or Volunteer)
  4. Complete the registration form
  5. Verify your email address
  6. Connect your cryptocurrency wallet

What wallets are supported?

We support major Web3 wallets including:

  • MetaMask
  • WalletConnect
  • SubWallet
  • Talisman Wallet
  • Nova Wallet
  • Other WalletConnect-compatible wallets

Is my information secure?

Yes, we implement industry-standard security measures:

  • End-to-end encryption for sensitive data
  • Multi-factor authentication options
  • Regular security audits
  • No storage of private keys
  • GDPR compliant data handling

Donations

What cryptocurrencies can I donate?

We support multiple cryptocurrencies including:

  • USDT
  • USDC
  • DOT
  • GLMR
  • Others to come

Can I get a tax receipt?

Yes! Eligible donations receive automatic tax receipts:

  • Generated automatically after donation confirmation
  • Sent to your registered email
  • Available in your account dashboard
  • IRS-compliant for US donors
  • International tax receipts available

What are the minimum and maximum donation amounts?

  • Minimum: $1 USD equivalent
  • Maximum: No upper limit
  • Note: Large donations may require additional verification

How can I track my donation?

Every donation is tracked on the blockchain:

  1. View transaction hash immediately after donation
  2. Track status in your dashboard
  3. See real-time updates from organizations
  4. Access impact reports
  5. Download annual giving statements

Organizations

How do organizations get verified?

Organizations must complete our verification process:

  1. Submit registration application
  2. Provide legal documentation (501(c)(3) status, etc.)
  3. Pass compliance review
  4. Complete KYC requirements
  5. Undergo periodic re-verification

What fees do organizations pay?

  • No setup or monthly fees

Volunteering

How does volunteer time tracking work?

Our volunteer system includes:

  • Digital time clock for accurate tracking
  • Organization verification of hours
  • Blockchain-recorded service history
  • Skills-based volunteer matching
  • Impact certificates for volunteers

Do volunteer hours have value?

While volunteer hours aren’t paid:

  • Build verified service history
  • Earn recognition badges
  • Qualify for exclusive opportunities
  • Enhance professional profile
  • Some organizations offer rewards

Technical Questions

Are smart contracts audited?

Yes, our smart contracts are:

  • Audited by leading security firms
  • Open source and verifiable
  • Regularly updated and re-audited
  • Bug bounty program active

What about gas fees?

We help minimize gas fees by:

  • Supporting Layer 2 solutions
  • Batching transactions when possible
  • Providing gas estimates upfront
  • Offering alternative low-fee chains

Troubleshooting

My donation didn’t go through

If your donation fails:

  1. Check wallet balance and gas fees
  2. Verify network connection
  3. Ensure correct network selected
  4. Try refreshing the page
  5. Contact support if issue persists

I can’t connect my wallet

Common wallet connection fixes:

  • Update wallet browser extension
  • Clear browser cache
  • Try different browser
  • Check popup blockers
  • Ensure wallet is unlocked

More Help

Can’t find what you’re looking for?

  • Email: support@giveprotocol.org
  • Chat with out team over on Discord
Last updated: October 09, 2025

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